VCollect Express

Cost Effective, Flexible, 1st Party Collections

1st Party Treatment : As a member of your team.

Flexible Cost Structure without long-term contracts and operating within the scope you require.

  • Increase In Department Load
  • Employee Turnover
  • Portfolio Goals
  • Merger’s & Acquisitions
  • Increase Coverage
  • Seasonal Business or Product
Increase In Department Load
  • Temporary Account Handling to meet demand and expectations
  • Increase resources rather than decrease service level
  • Seamless level of service : Standard Mail, Email, Telephone
  • Customizable Scope
  • Place accounts, close accounts and monitor activity online
  • Run Reports, measure performance, set expectations
Employee Turnover
  • Temporary outsource while replacement is found and training completed
  • Seamless level of service : Standard Mail, Email, Telephone
  • Customizable Scope
  • Place accounts, close accounts and monitor activity online
  • Run Reports, measure performance, set expectations
Portfolio Goals
  • Set a specific scope, goals and treatment type for a given portfolio
  • Seamless level of service : Standard Mail, Email, Telephone
  • Customizable Scope
  • Place accounts, close accounts and monitor activity online
  • Run Reports, measure performance, set expectations
  • Accounts escalated to contingency collections are credited
Merger’s & Acquisitions
  • Transition accounts from a company that was purchased or acquired
  • Remove habitual payment behavior and objections for payment
  • Seamless level of service : Standard Mail, Email, Telephone
  • Customizable Scope
  • Place accounts, close accounts and monitor activity online
  • Run Reports, measure performance, set expectations
  • Accounts escalated to contingency collections are credited
Increase Coverage
  • Capture potential collection issues prior to an unrecoverable event
  • Increase in Customer satisfaction
  • Seamless level of service : Standard Mail, Email, Telephone
  • Customizable Scope
  • Place accounts, close accounts and monitor activity online
  • Run Reports, measure performance, set expectations
Seasonal Business or Product
  • Capture potential collection issues prior to an unrecoverable event
  • Increase in Customer satisfaction
  • Seamless level of service : Standard Mail, Email, Telephone
  • Customizable Scope
  • Place accounts, close accounts and monitor activity online
  • Run Reports, measure performance, set expectations

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